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It's your online destination to easily manage your energy accounts.

My Energy Accounts are located in:


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First Name is required

First Name must be at least 6 characters

Last Name is required

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Please provide valid email address format (aa@gmail.com)

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My Energy Accounts are located in Canada.

Please call 1-866-867-8167 to register for MyAccount.

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Please enter information for one of your energy accounts. If you have multiple accounts or commodities, we’ll find the rest and automatically connect them to your profile.
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  My bill is from my local utility    

Zip Code is required

Please provide the ZIP Code for a location Direct Energy currently serves. If you are still having trouble, give us a call at 1-888-925-9115 to get your account set up.

  
Where can I find it?

Electric utility account number is required

  
Where can I find it?

Gas utility account number is required

Where can I find it?

You can find your utility account number on your energy bill. For more detailed information on how your account number is formatted, please find your utility corresponding account information below



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Where can I find it?

You can find your utility account number on your energy bill. For more detailed information on how your account number is formatted, please find your utility corresponding account information below



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  My bill is from Direct Energy Business   
  Electricity Account    

Zip Code is required

Where can I find it?

Account Number is required

Your account number can be found on your invoice. Account numbers do not contain special characters. If the Account # on your invoice is separated by a /, enter the digits after the slash to register.

Where can I find it?

You can find your electricity account number on your Direct Energy Business invoice. Look for the multi-digit account number in the upper right corner of page one, as shown below.

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  Gas Account    

Zip Code is required

Where can I find it?

Service Location ID is required

Your account number can be found on your invoice. Account numbers do not contain special characters. If the Account # on your invoice is separated by a /, enter the digits after the slash to register.

Where can I find it?

You can find your gas service location ID on your Direct Energy Business invoice. Look for the multi-digit number on page three in the upper left corner of the shaded box, as shown below.

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  Demand Response Account    
Where can I find it?

Customer Number is required

Vendor ID is required

Where can I find it?

You can find your Demand Response account number on your Direct Energy Business invoice. Look for the multi-digit account number in the upper right corner of page one, as shown below.

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Your password must contain:
  • Must be between 8 and 20 characters
  • Have at least one capital letter
  • Have at least one lower case letter
  • Have at least one number or symbol

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